Contact Us

At Pincoplay.ca, we value our players and are here to help you with any questions, concerns, or feedback. Whether you need assistance with your account, payments, or responsible gaming tools, our support team is available to guide you.

Ways to Get in Touch

• Email Support
  Reach us anytime at: [email protected]
  We aim to reply within 24 hours.
• Live Chat
  For quick help, use our live chat feature on the website. Our agents are available [insert hours, e.g., 24/7 or daily 9:00–23:00].
• Help Center
  Visit our [Help/FAQ section] for answers to the most common questions about registration, payments, bonuses, and account verification.

What We Can Help With

• Account registration and login issues
• Deposits, withdrawals, and payment methods
• Bonus offers and promotions
• Technical issues or game performance
• Responsible gaming tools (self-exclusion, limits, cooling-off)
• General feedback and complaints

Responsible Gaming and Security

Your safety is our priority. If you need assistance with responsible gaming measures, please contact us immediately and we’ll provide the necessary tools to help you control your play.

Company Details

Operator: Carlitta N.V.
Registered Office: Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curaçao
Company Registration Number: 162777
License: Curaçao Gaming Control Board – OGL/2024/1516/0841